A & L Machine is committed to provide quality products to our customers, as demonstrated by our Quality Policy:
- Meet and exceed customer expectations
- Be the preferred provider
- Continual improvement
- Comply with ISO 9100 requirements
We have embraced ISO 9001 standards as guidelines for establishing and improving our Quality Management System. We are currently certified to ISO 9001:2008.
We recognize customers’ expectations include more than just the items that are shipped. From initial prototypes through mass production, we strive to provide our customers with products and service that meet their needs. We do this by building quality into our systems and processes.
We build quality into our processes in several ways.
- For new products, we begin by ensuring a thorough understanding of our customer’s requirements, through close communication with our customer.
- We not only seek understanding of technical product specifications, but also how the product is used (Form – Fit – Function).
- We develop our manufacturing plans utilizing a preventative action approach to eliminate nonconformances before they happen.
- We place Quality Gates in our production processes, to ensure the processes are carried out as planned, and to ensure customer requirements are met.
